Online surveys
for government departments
Federal or state government departments, government-funded organisations.
Swift Digital is your all-in-one mobile and survey platform.
Create simple or complex surveys using over a dozen question types and branching logic. Use our built-in tools to see responses by question view or respondent view, and export advanced PDF and Excel reports directly from the platform.
See it in action. Schedule a demo of our survey platform….
Engage
Customised templates for mobile & desktop interaction
Simplify
Easy-to-complete surveys ensure impressive response rates
Guide
Use the information gathered to guide decision-making
Automate
Design unique surveys with our drag & drop builder
Brand
Custom-branded templates to promote your organisation
Track
Measure & analyse survey responses
Many Australian government departments have selected Swift Digital as their engagement platform.
”Web-based questionnaires could replace traditional paper questionnaires based on comparable response rates and lower costs.
Conclusion of a 2013 study published in the Journal of Medical Internet Research
Why Swift Digital?
Government departments, like many large organisations in Australia, must deal with extra challenges when it comes to marketing and communications.
Data security and privacy is always paramount. It’s partly for this reason that many of Australia’s largest government, banking, financial, educational and legal organisations choose us.
The Swift Digital servers are located in Australia, with data subject to Australian jurisdiction only. We also keep up to date with, and ensure compliance with, all anti-spam and privacy laws.
As well as this, our platform has established itself since 2001 as the most reputable and effective marketing automation platform in the country.
A full suite of services
Online surveys are just one part of the suite of marketing automation services we provide.
Our platform offers comprehensive tools for email marketing, event management, mobile/SMS marketing, landing pages, and more.
Your data is safer with us!
With data servers located in Australia, your data always remains under Australian jurisdiction. This gives our clients peace of mind – as does the fact that we’re fully compliant with all anti-spam and privacy laws.
”We have started sending out our internal newsletter and have been getting great comments from the business on the new look and feel of the emails. Also, our team is very happy with the support received when they’ve had questions.
NSW Government
Some impressive statistics
33
Surveys Created
425
Questions Added
895k
Responses Received
Packed to the rafters with survey features
Who's it for?
Creating and distributing paper surveys and then analysing responses was once a time-consuming and expensive process.
But the significant advances of technology have helped government organisations transition to a more cost-effective and engaging way to gather the data they need to make important decisions and take action.
If you’re looking to gather information from citizens, suppliers, contractors, staff, or any other stakeholders in your government department, the online survey templates from Swift Digital make life a lot easier.
Whether you need opinion on government satisfaction or environmental issues, or feedback from event attendees or voters, our online surveys are easy to build and designed to optimise response rates…
Build more effective surveys by:
Including 15 different message types to elicit responses
Using the drag & drop builder to create unlimited customised surveys
Improving readability with clear & crisp design
Designing user-friendly surveys that are quick & easy to complete
Permitting data saving & resumption for survey respondents
Using branch logic to keep the surveys succinct
Automatically designing surveys for mobile & desktop
Building landing pages to increase survey response rates
Distributing surveys quickly via downloads or emails
Gathering data into visual reports for an at-a-glance view of responses
Many Australian government departments have selected Swift Digital as their engagement platform.
Automation
Digital surveys that save time & lower costs
Digitizing paper-based surveys doesn’t just reduce the paperwork and data entry burden.
It speeds up the process of getting the data you need to take action; it lowers costs of getting this information; and can save considerable amounts of time for government employees.
We’ve simplified the survey design process and the experience of completing the surveys, helping government departments get more of the feedback and opinion they need.
And we provide the tools to analyse the responses quickly and effectively, as well as following up with respondents with automatic emails upon survey completion.
Create maximum impact with minimal demand on your precious time.
Email Triggers
Send automated emails with links to your surveys
When someone attends Government program
Send “Program Feedback” email
Completion Email
Send automated completion email once survey has been submitted.
“Program Feedback” survey is submitted
Immediately send “Thank you” email
Build User Journeys
Build user journeys with unlimited paths, actions, and milestones
- Build unlimited paths with various triggers to send email and SMS campaigns.
- Set triggers to occur at any variable, from immediately to hundreds of days later.
- Assign data conditions to triggers that must be met for campaigns to be sent.
- Run, pause, edit, and clone campaign journeys at any time.
Need more than survey software?
Swift Digital provides an entire automated marketing platform for government departments.
This includes a suite of tools including email marketing, event management, landing page creation, SMS and mobile, marketing automation, and more.
All campaigns can be managed centrally from a single dashboard, with data servers located in Australia processing all your data.
What's next?
1. Click ‘Request a Demo’2. Fill out the form to submit a request3. We’ll be in touch to help
Recent Online Survey Related Articles
For More Tips, Tricks and Information About Online Surveys - Subscribe To The Swift Digital Blog
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