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Frequently Asked Questions

  • Who is Swift Digital?
    We’re a Software as a Service (SaaS) provider that has built one of Australia’s most successful online marketing platforms. We’ve been in business for almost 20 years, and have worked with many Australian companies to help them stay at the forefront of Internet marketing.
  • What is the Swift Digital marketing platform?
    Our marketing platform, or the “Suite” as we call it, has several online marketing solutions together in one platform. On top of that, we’ve built in marketing automation and engagement scoring tools to encompass the entire system.
  • Where is Swift located?
    We’re headquartered in Newtown, Sydney, and also have an office in Melbourne. We regularly travel to other Australian capital cities, and are always happy to meet up for coffee or a demonstration. With Swift you get real people, it’s a major difference that sets us apart from other online providers.
  • Does Swift only operate in Australia?
    Although our client base is predominantly Australian, clients from many other countries have recognised the unique platform and services that we offer. We have clients from: New Zealand, South Africa, Switzerland, Ireland, Singapore and the United States.
  • Is Swift Digital an Event Management Platform?
    Yes, we offer an event platform to run on and offline events for your oragnisation. You can run a series of events or a one off event. Find out more here.
  • Do Swift Digital offer integration packages with other sofware?
    Yes, we offer integration with a range of CRM systems. Find out how you can integrate today here.
  • What industries does Swift Digital work with?
    We work with a wide range of industries including finance, banking, law, government, retail, healthcare and more. View the full range of industries here.
  • Is Swift Digital 27001 Certified?
    Yes, Swift Digital is ISO 27001 certified, meaning our company, people, policies and technology have been closely vetted by an international standard in data security, and we have appropriate and approved security procedures in place to protect critical information assets and comply with applicable legal and regulatory requirements. More info on ISO 27001 here.
  • How do I get started?
    We take great care in customising every account in accordance with a client’s brand. An account setup is quite dependent on the modules and features required, but average setup times can range anywhere from one week to one month.
  • How long is the set up time?
    We take great care in customising every account in accordance with a client’s brand. An account setup is quite dependent on the modules and features required, but average setup times can range anywhere from one week to one month.
  • Where can I learn about your pricing?
    Pricing of the Swift platform is quite dependent on each client’s needs. Some only need email marketing, others only event management, or only surveys, or only email and surveys, or often the entire software suite, some might need Salesforce integration, or the ability to capture online payments…you can see how pricing can fluctuate based on the requirements and needs of each client.Get in contact with us for a free, no obligation, no hard-sell, consultation. We’ll listen to your requirements, discuss how the platform might fit in with your needs, and provide you with an upfront pricing estimate.

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Book a free demonstration today for an overview of our email and event marketing automation solutions.

Our demo covers, email, events, campaign building and more.